Forest Of Lost Souls Haunted House / Home Haunt Questions
Frequently Asked Questions:
Below you will find frequently asked questions about the Forest Of Lost Souls Haunted House / Home Haunt located in El Dorado Hills near Sacramento, CA. If you do not find your question below, simply email us. We'd be happy to answer any questions you have.
Where is your haunted house? You can find detailed directions to our haunt by clicking on the Directions tab.
Do we pay to park? Parking at the Forest Of Lost Souls is free. You can park anywhere on the street.
Is your haunted house open if it rains? Absolutely! The Forest Of Lost Souls is located inside a three car garage to keep people out of the rain.
Is your haunted house handicap accessible? It is handicap accessible. The crowds can impact the accessibility and safety of handicapped individuals, so it is recommended to arrive 15 minutes prior to opening times. Anyone with a handicap wanting to tour the haunted house should let the front door know of any special instructions or needs upon arrival. Unwanted wear and tear can and will result on wheelchairs and/or other assisting devices, and therefore not recommended. If you have a broken leg or other prior injuries or prior medical conditions, you should not enter the attraction, The Forest Of Lost Souls, especially and specifically during peak hours. Please read and understand our WARNINGS prior to entry. Entry is AT YOUR OWN RISK.
How long does it take to go through? It depends on how fast you travel through the maze. The Forest Of Lost Souls has many visuals and a long, dark confusing maze. We suggest you take your time for maximum fun and excitement to ensure you see everything available.
Can we be thrown out of the haunt house for any reason? Yes. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, smoking, drugs, alcohol, etc. We have a list of rules that must be adhered to for your own safety and the safety of the other guests. Violation of these rules will usually bring a warning. However, you may be asked to leave. It is in your best interest to behave accordingly, as there are no refunds.
Can we be injured at your haunted house? We've never had any injuries of any degree at our haunted house in our 7 years of operation. Running is likely the main cause for minor injuries. Make sure to follow the rules, specifically don’t run and you'll be fine. Follow all the rules and do not stray from the main paths. YOU MUST READ the WARNING page before you enter the haunted house. The WARNING signs are also displayed at the front of the haunted house. DO NOT ATTEND if you have medical conditions that might cause you an injury. DO NOT enter our haunted house if you are prone to seizures or if you have ANY kind of respiratory conditions, especially asthma, heart conditions. Do not enter if you have broken bones, casts or are pregnant. Again, you must read and understand our warning signs before considering entry into our events.
Do you serve alcoholic beverages? No. All alcohol is prohibited on this property.
Can we take flash photos of your haunted house? No. Haunted houses are dark and everyone, especially the actors, get adjusted to the low light. When you flash your camera, you're not only ruining other customers' experience but your hurting the actors'/customers’ eyes.
What can't we bring with us to your haunted house? No pets. No weapons. No alcoholic beverages. No drugs. No cigarettes. No cameras. It is also recommended to leave your valuables at home, like cell phones, purses, loose jewelry and more. We do not stop production to search for lost or missing items. All lost or missing items will be searched for after the close of business. We are not liable for lost or missing items.
Will the actors touch us? No. Our actors are trained not to touch any customer for any reason. You will not be grabbed or touched by any actors unless it's by accident, which does happen. We also ask that you DO NOT touch our actors or any staff members as well as the props and sets.
Do you sell food, beverages and souvenirs at your haunted house? No. But we are working on some souvenirs.
What time does the haunted house usually open? On Halloween Night we try to open as early as 7pm. Please refer to the times and dates and times page of our website.
How old does a child need to be and or is it okay for younger kids? We have no age restrictions so long as the child is (a) accompanied by adult supervision, and (b) wants to go through on his/her own will with no one forcing him/her through. All kids are different. If you think your children will enjoy the scares, then bring them down. Please use appropriate judgement, and remember there are no refunds. Our haunted house is not intended for younger audiences.
We are from the media and need to contact you about stories or articles. Contact Joe at forestoflostsouls@yahoo.com or at 916-549-6738.
Can I get more information about Forest Of Lost Souls? Yes, just send an e-mail to forestoflostsouls@yahoo.com with “Forest Of Lost Souls” in the header. Include your e-mail address and any pertinent information about media requests.
Return to Top
Frequently Asked Questions:
Below you will find frequently asked questions about the Forest Of Lost Souls Haunted House / Home Haunt located in El Dorado Hills near Sacramento, CA. If you do not find your question below, simply email us. We'd be happy to answer any questions you have.
Where is your haunted house? You can find detailed directions to our haunt by clicking on the Directions tab.
Do we pay to park? Parking at the Forest Of Lost Souls is free. You can park anywhere on the street.
Is your haunted house open if it rains? Absolutely! The Forest Of Lost Souls is located inside a three car garage to keep people out of the rain.
Is your haunted house handicap accessible? It is handicap accessible. The crowds can impact the accessibility and safety of handicapped individuals, so it is recommended to arrive 15 minutes prior to opening times. Anyone with a handicap wanting to tour the haunted house should let the front door know of any special instructions or needs upon arrival. Unwanted wear and tear can and will result on wheelchairs and/or other assisting devices, and therefore not recommended. If you have a broken leg or other prior injuries or prior medical conditions, you should not enter the attraction, The Forest Of Lost Souls, especially and specifically during peak hours. Please read and understand our WARNINGS prior to entry. Entry is AT YOUR OWN RISK.
How long does it take to go through? It depends on how fast you travel through the maze. The Forest Of Lost Souls has many visuals and a long, dark confusing maze. We suggest you take your time for maximum fun and excitement to ensure you see everything available.
Can we be thrown out of the haunt house for any reason? Yes. We do not allow foul language, pushing, vulgar behavior, weapons of any kind, smoking, drugs, alcohol, etc. We have a list of rules that must be adhered to for your own safety and the safety of the other guests. Violation of these rules will usually bring a warning. However, you may be asked to leave. It is in your best interest to behave accordingly, as there are no refunds.
Can we be injured at your haunted house? We've never had any injuries of any degree at our haunted house in our 7 years of operation. Running is likely the main cause for minor injuries. Make sure to follow the rules, specifically don’t run and you'll be fine. Follow all the rules and do not stray from the main paths. YOU MUST READ the WARNING page before you enter the haunted house. The WARNING signs are also displayed at the front of the haunted house. DO NOT ATTEND if you have medical conditions that might cause you an injury. DO NOT enter our haunted house if you are prone to seizures or if you have ANY kind of respiratory conditions, especially asthma, heart conditions. Do not enter if you have broken bones, casts or are pregnant. Again, you must read and understand our warning signs before considering entry into our events.
Do you serve alcoholic beverages? No. All alcohol is prohibited on this property.
Can we take flash photos of your haunted house? No. Haunted houses are dark and everyone, especially the actors, get adjusted to the low light. When you flash your camera, you're not only ruining other customers' experience but your hurting the actors'/customers’ eyes.
What can't we bring with us to your haunted house? No pets. No weapons. No alcoholic beverages. No drugs. No cigarettes. No cameras. It is also recommended to leave your valuables at home, like cell phones, purses, loose jewelry and more. We do not stop production to search for lost or missing items. All lost or missing items will be searched for after the close of business. We are not liable for lost or missing items.
Will the actors touch us? No. Our actors are trained not to touch any customer for any reason. You will not be grabbed or touched by any actors unless it's by accident, which does happen. We also ask that you DO NOT touch our actors or any staff members as well as the props and sets.
Do you sell food, beverages and souvenirs at your haunted house? No. But we are working on some souvenirs.
What time does the haunted house usually open? On Halloween Night we try to open as early as 7pm. Please refer to the times and dates and times page of our website.
How old does a child need to be and or is it okay for younger kids? We have no age restrictions so long as the child is (a) accompanied by adult supervision, and (b) wants to go through on his/her own will with no one forcing him/her through. All kids are different. If you think your children will enjoy the scares, then bring them down. Please use appropriate judgement, and remember there are no refunds. Our haunted house is not intended for younger audiences.
We are from the media and need to contact you about stories or articles. Contact Joe at forestoflostsouls@yahoo.com or at 916-549-6738.
Can I get more information about Forest Of Lost Souls? Yes, just send an e-mail to forestoflostsouls@yahoo.com with “Forest Of Lost Souls” in the header. Include your e-mail address and any pertinent information about media requests.
Return to Top
All Content Copyright © 2012–2014 Joe De Celle and Lost Souls Production.
Forest Of Lost Souls™ and other Trademarks belong to Lost Souls Production. All Rights Reserved.
Use of this website signifies your agreement to the Terms of Use and Online Privacy Policy
Forest Of Lost Souls™ and other Trademarks belong to Lost Souls Production. All Rights Reserved.
Use of this website signifies your agreement to the Terms of Use and Online Privacy Policy
Vote 10 for the Forest Of Lost Souls Haunted House
